Terms & Conditions

These Terms and Conditions govern your use of www.jeetcouriers.com and every courier, delivery or related service provided by Jeet Couriers. By placing a booking or using the website, you agree to them.

1. Introduction and Definitions

  1. In these Terms, “Jeet Couriers”, “we”, “us” and “our” mean the business operating www.jeetcouriers.com. “Customer”, “you” and “your” mean any person who uses the website or books a service, whether as sender, recipient or payer.
  2. “Shipment” means any parcel, envelope, document or freight we collect, carry or deliver. “Services” means collection, transport, delivery and any related service we offer. “Prohibited Items” means the goods listed in Section 3.
  3. By booking a Service, you confirm that you are at least 18 years old, that you have authority to accept these Terms, and that you do so for yourself and for anyone else with an interest in the Shipment.
  4. We may update these Terms from time to time. The version published on the website on the date of your booking applies to that booking. Continued use of the website after a change means you accept the updated Terms.

2. Services, Booking and Quotes

  1.  We provide local, regional and long-distance courier and delivery services as described on the website. Available services, service areas and delivery options may change without notice.
  2. You may book by using the online booking form, by phone, by email or by any other method we make available. A booking is confirmed only when we send you a confirmation, booking reference or tracking number.
  3. You must give accurate and complete information, including pickup and delivery addresses, contact numbers, a description of the contents and any special handling needs. We are not responsible for delay, loss or extra charges caused by incorrect or incomplete information.
  4. Quotes are valid for the period stated on the quote, or 7 days if none is stated. We may revise a quote if the actual weight, dimensions, distance, contents or service requirements differ from what you declared.
  5. Delivery times are estimates, not guarantees, unless we have agreed a guaranteed service in writing. Delays can occur because of weather, traffic, road closures, customs, strikes, vehicle breakdown, security checks or other events outside our reasonable control.
  6. We may use subcontractors or partner carriers to perform any part of the Services.

3. Prohibited and Restricted Items

1) We do not accept the following items, and you must not send them:

  1. Illegal drugs, controlled substances and drug paraphernalia
  2. Firearms, ammunition, explosives, fireworks and weapons
  3. Flammable, corrosive, toxic, radioactive or otherwise hazardous materials
  4. Cash, bearer bonds, negotiable instruments and precious metals or stones
  5. Live animals, human remains and perishable biological samples
  6. Counterfeit, stolen or pirated goods

Any item whose carriage is prohibited by law or by the rules of a carrier or airline we use.

2) Items such as alcohol, medication, lithium batteries, perishable food, high-value goods and fragile items are accepted only with our prior written approval and may be subject to extra charges or conditions. We may open and inspect any Shipment where permitted by law, including to confirm its contents or to comply with customs or security requirements. 

3) If you send a Prohibited Item, we may refuse, hold, return or dispose of it, report it to the authorities, and charge you for all costs and losses we incur. You are fully liable for any damage, fine or penalty that results.

4. Packaging, Delivery and Failed Delivery

You are responsible for packing each Shipment securely and labelling it clearly with the correct delivery address and contact details. We may refuse a Shipment that is unsafe, poorly packed or unlabelled, or accept it at your risk.

Delivery

  • Deliveries are made to the address you give us. Where no one is available to receive the Shipment, we may leave it in a safe place, with a neighbour or at a reception desk, where this is reasonable, unless you have told us not to. Where you request signature on delivery, we will deliver only to a person who signs.

  • Where a Shipment crosses a border, you are responsible for correct customs (if agreed), documents, duties, taxes and any import or export permits. We are not liable for delay, seizure or fees caused by customs authorities.

Failed Delivery

  • If we cannot deliver after a reasonable attempt, we will try to contact you. We may then re-attempt delivery, hold the Shipment for collection, or return it to the sender. Re-delivery, storage and return are charged to you.
  • Shipments left uncollected or undeliverable for 30 days may be treated as abandoned. We may sell or dispose of them and use the proceeds to cover our costs.

5. Pricing, Payment and Cancellations

5.1 Prices are shown in the currency stated on the website or quote and exclude applicable taxes unless stated otherwise. Charges are based on the greater of actual weight and volumetric weight, plus distance, service level and any surcharges.

5.2 Surcharges may apply, including for waiting time, redirected or re-attempted deliveries, remote areas, oversize items, after-hours or weekend service, and fuel.

5.3 Payment is due at booking unless we have agreed credit terms with you in writing. For account customers, invoices are payable within 14 days of the invoice date. Late payments may incur interest at 1.5% per month, and we may suspend Services until the account is settled.

5.4 The sender is responsible for all charges. If a recipient or third party who was to pay refuses, the sender must pay.

5.5 You may cancel a booking before the driver is dispatched at no charge. After dispatch, a cancellation fee may apply to cover the cost of the trip.

5.6 Any billing dispute must be raised in writing within 14 days of the invoice date. Undisputed amounts remain payable on time.

6. Liability, Claims and Insurance

6.1 Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence or for fraud.

6.2 Subject to 6.1, our liability for loss of or damage to a Shipment is limited to the lower of the actual value of the goods and $100 per Shipment, unless you have bought additional cover (declared value protection) before collection and paid the related fee.

6.3 We are not liable for indirect or consequential loss, including lost profit, lost business, loss of opportunity or loss of goodwill, or for delay unless a guaranteed service was agreed in writing.

6.4 We are not liable for loss, damage or delay caused by:

  • Inadequate packaging or labelling, or incorrect address details
  • The nature of the goods, including inherent defects or perishability
  • Prohibited Items or false declarations
  • Acts of God, weather, accidents, strikes, war, riots or government action
  • Acts or omissions of the sender, the recipient or any customs or public authority

6.5 To make a claim, notify us in writing within 7 days of delivery for damage, or within 14 days of the expected delivery date for loss. Keep the goods and all packaging for inspection, and give us proof of value, such as an invoice or receipt. Claims made after these periods may be refused.

6.6 Cover is not automatic. If your goods are valuable, ask us about declared value protection or arrange your own insurance.

7. Privacy, Website Use and General Terms

7.1 Privacy. We collect and use personal information, such as names, addresses, phone numbers and email addresses, only to provide the Services, process payments, communicate with you and meet legal duties. We do not sell your personal information. We may share it with drivers, subcontractors, payment processors and authorities where needed. Our full Privacy Policy forms part of these Terms.

7.2 Website use. You may use www.jeetcouriers.com for lawful purposes only. You must not try to gain unauthorized access, interfere with its operation, upload harmful code, or use it to send false or abusive bookings. We do not guarantee that the website will be uninterrupted or error-free.

7.3 Intellectual property. All content on the website, including text, logos, graphics and design, belongs to Jeet Couriers or its licensors. You may not copy, reproduce or reuse it without our written permission.

7.4 Tracking and communications. By providing your phone number or email, you agree that we may send service updates, delivery notices and tracking information. You can opt out of marketing messages at any time.

7.5 Force majeure. We are not liable for any failure or delay in performing our obligations caused by events outside our reasonable control.

7.6 Severability and waiver. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it.

7.7 Entire agreement. These Terms, together with your booking confirmation and any written quote, form the entire agreement between you and Jeet Couriers for the Services.

7.8 Governing law. These Terms are governed by the laws of [Province/State and Country]. Any dispute will be handled by the courts of [City, Province/State], unless the law requires otherwise.

7.9 Contact us. Questions about these Terms can be sent to:

  • Jeet Couriers
  • Email: jeetcouriers@gmail.com
  • Phone: +1 905-460-6064
  • Address: 317, Brisdale Drive, Brampton, ON
  • Website: www.jeetcouriers.com

Last updated: October 24, 2026

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